HR and Benefits Information

NEW! 2024 Benefits Information

Guides and Handbooks

UMR Health and RxBenefits

Vision Coverage

Dental Coverage

Life and Supplemental Care

Commonly Used Forms

  • UltiPro Login
  • Spousal Attestation Form
    Please note that Effective January 1, 2020, dependent spouses whose employer offers health insurance coverage will no longer be eligible for coverage under Goodwill of NWNC’s medical plan. To continue your spouse’s coverage or enroll in new medical coverage, please complete this form in its entirety and return it via email to hrinfo@goodwillnwnc.org. Please note that if you plan to cover your Spouse on the medical plan and do not complete and submit this form, you will receive the appropriate level coverage.
  • UMR Reimbursement Form

HR and Benefits Information

Benefits Information

Medical, Vision, and Prescription

UMR is our medical carrier. You can enroll if you are hired as or become a full-time regular employee and at Open Enrollment or if you have a qualifying event. Medical benefits begin the 1st day of the month after (or coinciding with) your month of eligibility (ex: if you begin 01/04/22 your benefits would be effective 03/01/22).

Employees who elect medical coverage through UMR are automatically enrolled for Community Eye Care (CEC) vision insurance.  You will be enrolled at the same coverage level as you are in the medical insurance, i.e. if you are enrolled as Employee Only Medical, you will be enrolled in employee-only vision.  If you need to contact CEC please call (888) 254-4290.

Dental

Delta Dental of North Carolina is our current dental carrier. If you are eligible and enroll in dental insurance, benefits begin the 1st day of the month after (or coinciding with) a month of eligibility. Dental insurance is a separate deduction and can be elected with or without Medical insurance. You may visit any dentist; however, by choosing a dentist that is participating in the Delta Dental network, your out of pocket costs will be lower. Once enrolled, you may print ID cards, check EOB’s (Explanation of Benefits) and more here.

Employee Assistance Program (EAP)

The Employee Assistance Program is a no cost benefit to all Goodwill employees and spouse/children under 26. This program is fully paid by Goodwill in an effort to support employees’ health and well-being through basic telephone advice and consultation as well as referrals to local providers for 6 consultations. For more information visit them at:

Teladoc®

All Goodwill part time and full time regular (non-temporary) employees also have access to Teladoc®—a no cost program which gives employees access to medical advice 24/7 online or by telephone and medical information through the Teladoc® website or telephone 1(800) Teladoc (835-2362).

Life Insurance, STD and LTD

Goodwill offers free basic life insurance to full-time employees as well as supplemental coverage for self, spouse and children.  All full-time employees are given short-term disability for free.  This covers 60% of one’s annual salary.  Long-term disability is offered for administrative and salary staff.

403(B) Retirement

This allows employees to set money aside for retirement during their working years.  Goodwill offers either a traditional pre-tax 403(b) or a Roth 403(b) savings program.  Employees can enroll at any time by going to myaccount.ascensus.com/rplink.  Once you create an account you can enroll, make changes, disenroll, do a rollover or get your quarterly statements, etc. If you have trouble logging in or have questions, please contact Ascensus at (866) 809-8146.

For your convenience, here are the most commonly requested forms/plan details:

403(B) Retirement

This allows employees to set money aside for retirement during their working years.  Goodwill offers either a traditional pre-tax 403(b) or a Roth 403(b) savings program.  Employees can enroll at any time by going to myaccount.ascensus.com/rplink.  Once you create an account you can enroll, make changes, disenroll, do a rollover or get your quarterly statements, etc. If you have trouble logging in or have questions, please contact Ascensus at (866) 809-8146.

For your convenience, here are the most commonly requested forms/plan details:

Money Purchase Pension Plan

All Goodwill employees ages 21 and older are eligible for our pension plan. This is a retirement plan that includes funds contributed by the employer that will generate additional income to the employee when they retire. Goodwill contributes an equal amount to 10% of your annual salary to the pension plan once employees become eligible. Employees vest (take ownership) of funds over a 6 year period starting at the second year of eligible service. Goodwill offers this benefit without cost or contribution to all eligible employees. You cannot withdraw, take loans from or otherwise use this fund unless you leave Goodwill.  This is an automatic enrollment once you are eligible.  To view your account got to myaccount.ascensus.com/rplink.

Special Employee Discounts

Goodwill offers a complimentary discount program that gives employees access to 20–70% off on movies, hotels, shows, concerts, sporting events and more. Follow these simple instructions below to sign up for these complimentary perks:

  1. Click on this link ticketsatwork.com/tickets
  2. Complete the information to become a member (Select sign up with a company code)
  3. Use company code Goodwill NWNC
  4. Use your company (or) personal email
  5. Complete the rest of the form, then select submit
  6. Need assistance? Call Toll Free: (800) 331-6483 or Local/International: (407) 393-5862

FAQ

What benefits does Goodwill offer?
What if I am injured on the job?
Does Goodwill offer paid time off?
What if I need assistance performing my job due to a disabling conditions?
What happens if I am having concerns or issues at work?
What happens if I am ready to retire or leave Goodwill?