Skills Classes

In partnership with community colleges, Goodwill offers skills training classes in fields such as introductory healthcare, office technology, and skilled trades. These classes are held at Goodwill’s workforce development centers and are open to the public. To search for an upcoming class, please select a career field and/or a location from the menus. Classes offered are listed by location below.

Download the Winston-Salem Skills Training Course List

Download the Asheville Skills Training Course List

Refine the class list:

(VIEW) Veterans Intake & Employment Workshop

Description

Goodwill Career Connections-Salisbury in collaboration with various community partners now offer a more innovative method of introducing our veteran participants to our community partners.  Our goal is to educate and provide supportive services to eliminate barriers to employment.  The session includes introducing the veteran’s to various community partners so that they may gain more knowledge about services that are available to them in the community and enhance the personal and professional growth as well as strive to reach their employment goals.  The veterans have the opportunity to speak to someone about claims and  benefits.  A local employer is scheduled each month to discuss and answer questions about proper interviewing techniques and their expectations of potential employees.  The Veterans also attend a computer class involving basic computer skills. 

 

Entrance Criteria

Veterans and spouses of Veterans

Cost:

Free

Date(s):

Friday

Time(s):

9:00am

Duration:

First and second Friday of each month

Location:

Goodwill Career Connections-Salisbury
1923 South Main Street
Salisbury, NC 28144

More Info:

Call (704) 638-6434 to sign up

ABE Lab (Adult Basic Education)

Description

The Adult Basic Education program will build skills in reading, writing, problem-solving, and math computation to help adults function in society, on a job or in the family.  This program will build a foundation for further education and better employment opportunities.  These classes are designed to instruct students on life-long skills that are vital for a successful future ABE instruction is free for all students. Upon completion of the ABE program, students are encouraged to enroll in the High School Equivalency (GED) program or some other program that will help the student” “Get a Job”, Keep a Job”, or “Get a Better Job

Cost:

FREE

Date(s):

Monday-Thursday

Time(s):

9:00am-12:30pm

Duration:

on-going

Location:

Goodwill Career Connections-Salisbury
1923 South Main Street
Salisbury, NC 28144

More Info:

For more information, call (704) 638-6434

About Goodwill Skills Training

Description

Goodwill offers skills training classes in conjuncture with AB Tech Community College. Classes take place at our Career Center at 1616 Patton Avenue.

Several of our classes are free, if there’s a class that has a cost and there is financial need, we do offer scholarships. (Click on “Request Info” at the top right to get info on scholarships)

 

Skills Training staff:

Jody Stevenson-Skills Training Manager-828-298-9023 ext.1112

Mike VanGilder-Skills Training Facilitator-828-298-9023 ext.1142

Toryn Stewart-Skills Training Admin-828-298-9023 ext.1161

Kevin Kopp-Front Desk-828-298-9023 ext.1100

Michaeal Hayes- Recruiter/Facilitator – 828-298-9023 ext. 1106

Activity Director

Visit https://www.forsythtech.edu/courses-programs/job-skills/medical-health or email ewdinfo@forsythtech.edu for course information, tuition, and requirements for enrollments in Healthcare Careers.

Description

Receive basic training to become an activity director in long-term care, assisted living facilities or adult care homes. This course follows the state-approved course outline, and when training is complete, you will be qualified to work as an activity director in a nursing home or assisted living facility.

Entrance Criteria

High school diploma or high school transcript or GED or college diploma are required.

Cost:

$185 + textbook

Duration:

11 weeks

Location:

2701 University Parkway, Winston-Salem

Adult High School/High School Equivalency

For more information, call 336.734.7756

Description

Work at your own pace to meet all subject requirements to receive your Adult High School Diploma or High School Equivalency Diploma.

Entrance Criteria

High School Equivalency Testing

Location:

2701 University Parkway, Winston-Salem

Basic Computer Skills

Registration must take place at the Goodwill Workforce Development Center in Lexington, NC no later than one week prior to the beginning of the course.

Description

This course provides employability skills training for unemployed and underemployed adults. The curriculum framework and the content of the instructional materials will focus on computer sue skills as it relates to: 1) developing basic keyboarding, word processing and internet skills, (2) learning technology-based job search strategies to include the use of social networking, (3) applying for employment online, and (4) accessing governmental and education resources and services. NO PREVIOUS COMPUTER EXPERIENCE IS REQUIRED.

Cost:

Fee Waived for those who qualify

Location:

Goodwill Workforce Development Center, 719 West Center Street, Lexington, NC 27292

Basic Construction Skills

Students will need to supply their own safety glasses, work gloves and hard hat.

Description

This 148-hour introductory program will instruct the student in the principles of residential and light commercial construction from the planning and beginning stages all the way to a completed structure. The course will cover HRD, NC State Building Codes, OSHA Construction Safety, and blue print reading. Classroom and hands on training will include electrical and plumbing rough-ins, house framing, exterior siding. drywall installation, interior trim and many other aspects of building construction. The safe use of the various construction tools and equipment will be covered.

A student completing this course should be prepared for entry level employment with local general contractors. For more information contact Joshua Burcham at 336-734-7714.

Cost:

$185

Duration:

12 weeks

Location:

2701 University Parkway, Winston-Salem

Blogging 101: Options for Beginners

Description

Do you blog? Blogging has become a way for you to share your passion or expertise of a subject and even make some extra money doing it. This class focuses on how to use Google Blogger (a free tool) to create your own blog. You’ll also learn how Blogger is integrated to Google+ and how to further leverage these web posts with other social media tools including Facebook.

Cost:

$39.00

Duration:

1 day class 01:00PM - 04:00PM

Location:

1616 Patton Avenue Asheville, NC 28806

More Info:

Scholarships Available

Career Quest

Description

Q: What is Career Quest?

A: In short it is:

  1. Career Exploration
  2. A way to see and hear first-hand about a place of employment
  3. A way to connect with a hiring manager or HR professional

Purpose:

Provide a bridge for job-seekers to network, tour and engage with employers in their field of interest.

This program is designed to allow individuals to sample what a particular job is like in order to gauge their interest and determine a good fit. It also enables the participant to showcase themselves prior to an application or formal interview.

For current dates, application, and general interest contact: (828) 298-9023

Cost:

Free to job seekers

Duration:

1 day class 09:00AM - 04:00PM

Location:

1616 Patton Avenue Asheville, NC 28806

CDL/Professional Truck Driver Training

For class and scholarship information contact: Lena Younger, Trans-Tech, Inc., Program Recruiter 336-724-3625 ext. 1322

Description

This 4-week program is for individuals who wish to obtain a Class A commercial driver’s license and be qualified to obtain employment as an entry-level professional driver within the transportation industry.

Cost:

$2875 (Tuition Cost-$2750; DOT Pyhsical/Drug Screening-$125)

Time(s):

7:00am-5:30pm; M-TH

Duration:

4 weeks

Location:

2701 University Parkway, Winston-Salem

Certified Electronic Health Records Specialist

Enroll at AB Tech's Asheville Campus - Hemlock Building. Must have results of computer assessment at time of enrollment. Come to Goodwill on Patton Ave to take computer assessment any time 8:30am-3:30pm (no appointment necessary.)

Description

This 96-hour course will equip you with the knowledge you need to navigate Electronic Medical Records software, protect the privacy and security of patient information, review patient records for accuracy and completeness, and audit patient records for compliance with legal and regulatory requirements. Within this course, you will also learn about the medical office environment, medical terminology, and the skills needed to be employable.

At the successful completion of this course, you will be eligible to sit for the National Healthcareer Association Electronic Health Records Specialist Certification Exam (cost is $105.00.)

Entrance Criteria

Must have a GED or High School Diploma, basic keyboarding skills and pass a basic computer assessment administered at the Goodwill Workforce Development Center.

Cost:

$185.00 (includes tuition and fees.)

Duration:

96 hours

Location:

1616 Patton Avenue, Asheville

More Info:

Scholarships Available

Class B CDL

Description

Are you looking for a new career? Have you thought about becoming a transit bus, coach, or minibus driver? Do you enjoy driving and interacting with the public? There is a demand for Transit Bus and Motorcoach drivers not only in our area but nationwide. This course will introduce you to the career, cover the requirements to get a Class B permit and prepare you to pass the permit exam. Come learn how to offer exceptional customer service and meet employers looking to fill these positions. You will need to be 18 or older and have a valid class C license. There is a lot to learn about driving a passenger-carrying vehicle. Are you ready to get started?

Entrance Criteria

18 or older. Valid Class C drivers license.

Cost:

$50

Duration:

2 Weeks, 2 days a week

Location:

1616 Patton Avenue Asheville, NC 28806

More Info:

Scholarships Available

Computer Basics

Description

Did you know that most employers only accept online applications? Want to feel more confident in your job search? This entry-level course provides a stress-free introduction to the technology and computer skills that you need in today’s job market. You will learn how to do job searches on the internet, how to complete online job applications and set up and email account. While learning basic word-processing and improving your keyboarding skills, you will also learn how to create cover letters and resumes. You will become more competent at emailing and improve your skills in navigating the internet and using search engines to search for jobs and occupational information. Come learn the skill levels needed to be successful in your job search and keep your resume in the to-be interviewed stack.

 

Entrance Criteria

No prior computer experience is necessary.

Cost:

Fee waived for job seekers

Date(s):

Various

Duration:

9 1/2 weeks

Location:

1616 Patton Avenue, Asheville

Core Laboratory Skills

Description

Learn basic laboratory techniques and fundamentals that all entry-level bioscience technicians would need to succeed.

Course Objectives :

  • Understand the concepts of calibration, verification, qualification, and validation.
  • Collect and prepare samples for testing.
  • Collect and analyze experimental data.
  • Maintain a safe, clean contamination-free, and clutter free environment.
Entrance Criteria

Before registering, students must successfully complete reading/language/math placement test. Grant opportunities available for course materials only.

Cost:

$185

Location:

Forsyth Tech @ Innovation Quarter; Room 2424; 525 Vine Street, Winston Salem

CPR Training

Description

The American Heart Association Healthcare Provider CPR course is designed for people who are going to work in the healthcare industry. While it is required for all healthcare professionals, it is also an appropriate course for anyone with an interest in CPR. The course covers CPR, Foreign Body Airway Obstruction (Choking), use of Automated External Defibrillators (AEDs) and Rescue Breathing. All topics are covered for rescuing adults, children and infants. The course is taught in a relaxed environment in which the instructor briefly lectures, talks students through hands-on practice sessions and then give scenarios to test students in a practical skills test in each subject.

Cost:

$50

Duration:

1 day

Location:

2701 University Parkway, Winston-Salem

Customer Relations Management in a Call Center Environment

For more information contact Nell Perry at 336-757-3801 or Mary Clark Jackson at 336-724-3625

Description

Learn to be a telephone customer service professional, apply communications techniques that will cultivate repeat business, market products and cross-sell when appropriate. Participants will also gain the skills necessary to be productive Telephone Call Center Customer Service Agents within the wide variety of fields call centers encompass in today’s job market.

Cost:

$185

Duration:

6 weeks

Location:

2701 University Parkway, Winston-Salem

Direct Care Basics

Registration must take place at the Goodwill Workforce Development Center in Lexington, NC no later than one week prior to the beginning of the course.

Description

This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on personal home care aid training and includes entry-level skills development such as terminology and basic concepts, development of skills required for functional concept’s required for home aid care workers, and pathways and career options available at this phase and further opportunities.

Cost:

Fee Waived for those who qualify

Location:

Goodwill Workforce Development Center, 719 West Center Street, Lexington, NC 27292

Electrical Lineman

Contact Josh Burcham at 336-734-7714 or email him at jburcham@forsythtech.edu for more information.

Description

The Electrical Lineman Program is designed to train you to become entry-level electrical line workers for private and public utility companies and related employers. You will learn academic and field skills necessary for entry-level workers. Safety is stressed in every aspect of the job. You will also have the opportunity to earn a Career Readiness Certificate. This program is approved for national certification by the National Center for Construction Education and Research and for Pre-Apprentice credit by the NC Department of Commerce. You may also earn a flagger and OSHA 10 certificate.

Entrance Criteria

Must have : -Minor Release Form completed and notarized if under 18 years old -High school diploma or GED -Weight under 275 pounds -No felonies

Cost:

$261 + books +Lineman boots +Parking permit + CRC

Time(s):

8:00am-5:00pm; MTWTHF

Duration:

9 weeks

Location:

Northwest Forsyth Center, 3111 Big Oaks Drive, King

Electrical: Installation and Troubleshooting

Description

This program consists of four classes taken during one semester. After completing all four classes, students will earn an Electrician Helper Certificate. Students successfully completing this program will be able to qualify for entry-level employment with electrical contractors, maintenance companies and apartment complexes.

Cost:

$205

Duration:

18 weeks

Location:

2701 University Parkway, Winston-Salem

English as a Second Language (ESL)

For more information, please call: A-B Tech, 828.398.7131, or Literacy Council, 828.254.3442

Description

English as a Second Language is a free course for non-native speakers to learn reading, writing, speaking and listening skills in English.

Cost:

FREE

Location:

1616 Patton Avenue, Asheville

Excel 2016 Intro

Students will need to bring a USB flash drive to class.

Description

Learn to use Microsoft’s powerful spreadsheet application that is an essential tool for today’s workplace. This course introduces you to the creation and editing of worksheets, and charts, simple character formatting and printing. Discover Excel’s simple formulas and functions, understand the difference between absolute and relative cell addresses, and learn how to print spreadsheets.

Entrance Criteria

A basic understanding of Excel and the Microsoft Windows 8 or 8.1 operating system.

Cost:

$75 + textbook

Duration:

4 weeks

Location:

2701 University Parkway, Winston-Salem

Excel Introduction

Go to www.davidsonccc.edu to register for this course or contact Jessica Warren at (336) 249-8186 x6334 to register

Description

This course provides an overview of the current business productivity application, Excel.  Upon completion students should be able to demonstrate entry level proficiency in producing professional business documents using Microsoft Excel.

 

Entrance Criteria

Need based Scholarships are available for this course. Please contact Goodwill Career Connections for a scholarship application. Applications must be submitted one month prior to the start of the course.

Cost:

$76.25

Location:

Goodwill Workforce Development Center, 719 West Center Street, Lexington, NC 27292

More Info:

(336) 236-8021

Facility Maintenance Technician

Description

Gain technical skills in carpentry, electrical, HVAC, plumbing and OSHA Safety. In partnership with the National Apartment Association, learn customer service and apartment maintenance skills, including major appliance repair and pool operation.

Note: Visit Forsyth Tech Community College website for additional information;  www.ForsythTech.edu/ewd  or contact the Customer Service Center at 336-734-7023

 

 

 

 

Cost:

$228 + Cost of tests

Duration:

12 weeks

Location:

2701 University Parkway, Winston-Salem

Forklift Training

Description

Provides training in the safe and proper operations of powered industrial trucks. Special emphasis placed on safety in the workplace. Upon completion, students will receive an Operator’s Permit and Certificate of Completion.

Cost:

$165

Duration:

7 days

Location:

2701 University Parkway, Winston-Salem

Description

Offered in partnership with Catawba Valley Community College. Use various materials to practice taking the GED test. All five sections are available. Work at your own pace. Attendance based on individual’s needs.

Date(s):

Ongoing

Time(s):

Mondays and Tuesdays,
6:30pm - 8:30pm

Location:

413 Thornburg Drive

Description

You can be a High School Graduate in 12 weeks! Students will be given advance instruction in Writing Skills and Math. Upon completion of this course, students will be eligible to take the GED test. Offered in partnership with Mitchell Community College.

For schedule & more information, call 704.873.5005

Duration:

12 weeks

Location:

124 Fourth Crescent Place, Statesville

Guest Service Gold for Hospitality or Tourism

Description

Guest Service Gold® is a comprehensive 6 hour program designed to accomplish the goal of creating guest service-oriented line level employees who know how to engage with their guests to provide memorable customer service. Core components include training, employee certification and property certification and can be implemented by any service oriented business, such as restaurants, transportation companies, attractions, retail outlets, not just lodging properties. It can also be used in academic settings to provide students with a solid foundation in guest service skills.

Guest Service Gold® features seven brief stories designed to motivate and inspire hotel employees to ‘go for the gold’ when it comes to providing service above and beyond the call of duty. This program can be served comprehensively in 6 hours.

Upon completion the student will receive a certificate from A-B Tech and the American Hotel & Lodging Educational Institute for Guest Service Gold® Certification.

 

 

 

Duration:

6 hours

Location:

1616 Patton Avenue, Asheville

Hospitality START Modules

For more information, please call (828) 298-9023 ext. 1106.

Description

 The curriculum framework is based on teaching the principles of service in a variety of hotel and restaurant venues and positions. These principles are based on nationally recognized standards for high-end service practices as well as the needs and requests of the Asheville area’s major employers.  We prepare students for the professionalism that is expected in lodging and restaurant establishments.

Modules include: Front Desk Representative, Guestroom Attendant, Maintenance, Kitchen Professional, Restaurant Server.  Models are offered individually so you can earn a quick credential for employment 

Upon completion the student will receive a certificate from A-B Tech

For more information or to register call: 828 298 9023

Cost:

FREE; $35 optional exam.

Duration:

One Day

Location:

1616 Patton Avenue, Asheville

Housekeeping/Floor Care Services

Description

Provides classroom and work experience training in the areas of safety and OSHA regulations, measurements and chemicals, and specialization in the areas of hospitality, housekeeping, food service sanitation, commercial and industrial housekeeping. Training consists of 20% classroom and 80% “hands on” with different types of pads, equipment and strategies to give the student basic knowledge of stripping, sealing and waxing, and buffing tile floors. Instruction in floor care has two components: hard surface maintenance (tile and terrazzo), and carpet cleaning. Carpet care provides hands on experience in vacuum and spot cleaning. Graduates of this program may seek employment opportunities in housekeeping/custodial positions in hotel/motel industries, hospitals, food service industries, and commercial and industrial sites.

Entrance Criteria

Ability to lift and move a minimum of 20 pounds, demonstration of appropriate work behaviors. High School Diploma/GED are not required.

Cost:

$80

Duration:

2 weeks & 2 days

Location:

2701 University Parkway, Winston-Salem

How to Land a Great Job: Networking Skills Training

Description

This 2-day class will include introductions to established and credible networking groups in our community and the benefits they offer in building your professional image as well as opening exciting job prospects. Class will include tutorials on setting up a LinkedIn account and will feature a representing guest speaker from a prominent networking and business relations group.  Various fundamentals of networking will be discussed in depth, examining interpersonal methods for in person, email, and social media outlets. Principals of the book, “How to win friends and Influence People” by Dale Carnegie will be discussed to help students learn soft skill techniques to make them successful at any networking event.

 

828 298 9023

Cost:

Free

Duration:

Two days

Location:

1616 Patton Avenue Asheville, NC 28806

HVAC Career Services

Description

Provides training on recovery, recycling, and handling of refrigerant, refrigeration safety, and the 4 categories of technician certification: Type I, Type II, and Type II Universal. Graduates may seek employment with HVAC/R contractors, apartment managers, service companies, etc. with EPA Universal Certification.

Cost:

$240

Duration:

5 days

Location:

2701 University Parkway, Winston-Salem

HVAC Service Technician Level 1 & 2

Description

Complete your HVAC service training with this two-level course. Learn the dynamics of refrigeration and work with heat pumps, oil, gas, and electric furnaces. Receive CFC certification upon satisfactory completion of this course, which includes Level I and Level II. This training will get you ready for entry level employment with local HVAC contractors.

Note: 70% attendance is required in order to receive a certification of completion for this course.

Cost:

$250

Location:

2701 University Parkway, Winston-Salem

HVAC Service Technician Level I

For more information, call Joshua Burcham at 336-734-7714

Description

This course consists of eight subjects over two semesters. When you complete all eight subjects you will earn a HVAC Service Technician Certificate. After completing this program, you should be able to assist/perform basic service or preventative maintenance on residential and light commercial applications.

Cost:

$215

Duration:

12 weeks

Location:

2701 University Parkway, Winston-Salem

HVAC Service Technician Level II

Description

This program consists of 8 subjects over 2 semesters. Students completing all 8 subjects will earn a HVAC Service Technician Certificate. Afterwards, students should be able to assist/perform basic service or maintenance on residential & light commercial applications.

Entrance Criteria

Students must have completed HVAC Service Technician Level I to register for this course.

Cost:

$250

Duration:

12 weeks

Location:

2701 University Parkway, Winston-Salem

Income Maintenance Caseworker – NCFAST

Description

This course is a continuation of Human Services – Phase l. Students will continue their practice with NCFAST, a software program used throughout the departments of Health and Human Services and departments of Social Services. The focus of this course will be to provide instruction and practice in processing Food and Nutrition and MAGI (Modified Adjusted Gross Income) applications. These skills are necessary for the Income Maintenance Caseworker position at DSS to determine service eligibility. Students must have successfully passed and earned the Certificate of Completion for Phase I and must have a Career Readiness Certificate.

Cost:

$130.00

Time(s):

Tuesday, Thursday 05:30PM - 08:30PM

Location:

1616 Patton Avenue Asheville, NC 28806

More Info:

Scholarships Available

Intro to Direct Care Work

Register at the Goodwill Workforce Development Center no later than one week prior to the start of this course.

Description

Would you like to become a home care aid?  This course is perfect for you and Fee Waived to those who qualify! This course provides skills training related providing personal care skills (non-nurse aid personal care tasks pertaining to activities of daily living such as assistance with dressing, grooming, mobility, skin care, eating, etc.) as well as content related to basic nutrition and food preparation, and an array of essential home management content such as infection control topics, personal safety, etc.

Entrance Criteria

FEE WAIVED for those who qualify.

Cost:

FEE WAIVED for those who qualify.

Location:

Goodwill Workforce Devleopment Center, 719 West Center Street, Lexington, NC 27292

More Info:

336-236-8021

Introduction to Clerical Assistant

Note: This course is FREE if you are unemployed or meet specific income criteria. For more information contact Forsyth Technical Community College Customer Service Center at 336-761-1002.

Description

Would you like to learn more about clerical occupations and examine what is needed to be successful in that field? In this course, you will learn practical communication and computer skills needed in today’s office environment, including an introduction to Microsoft Word and Excel. You will also learn the important components of an effective job search.

Cost:

$125

Duration:

6 weeks

Location:

2701 University Parkway, Winston-Salem

Introduction to Community Interpreting

Description

This training is for interpreters who wish to complete the basic community interpreting training, whether they are new to the profession or experienced.

Training includes:

  • 40 hour training includes hands-on exercises and activities, role playing, quizzes, videos, Q & A
  • Health and human service areas
  • Industry accepted interpreter ethics and practice guidelines
  • Techniques and modes of interpreting
  • Effective communication
  • The culture of social services
  • Language rights for LEP populations
  • Skills in memory and note taking
  • The role of culture and communication
Entrance Criteria

Must have completed and passed Proficiency Assessment. Cost: $50

Cost:

$250

Duration:

3 weeks

Location:

2701 University Parkway, Winston-Salem

Introduction to Human Services

Description

In this course, students will learn the skills needed to start a career in Human Services. Focus will include preparation for the Career Readiness Certification assessment, customer service, roll playing, NCFAST terminology and navigation training. This course is a prerequisite in order to register for the Income Maintenance Caseworker course. You must pass a basic computer and keyboarding assessment prior to registration.

Call 828 298 9023 for more information

Entrance Criteria

You must pass a basic computer and keyboarding assessment prior to registration.

Cost:

Free

Location:

1616 Patton Avenue Asheville, NC 28806

Jump Start (one-day workshop)

Monday -Thursday 9:00am & 2:00pm

Description

Students will learn the basics of resume writing, interviewing, application completion (online and paper) as well as  aptitude assessments

Entrance Criteria

None

Cost:

Free

Date(s):

Monday-Thursday

Time(s):

9:00am & 2:00pm

Duration:

On-going

Location:

Goodwill Career Connections-Salisbury
1923 South Main Street
Salisbury, NC 28144

More Info:

For more information, call (704) 638-6434

Maximizing Interview Skills

Description

Interviewing causes everyone all over the world some anxiety, but better preparation and knowledge about the interviewing process will decrease this anxiety. You will learn how to interview from start to finish and develop a written plan of action for your job search.  There will be expert guidance on the new behavioral/situational type of interview questions, how to dress for your interview, and tips for cover letters and resumes. Don’t be left out, sign up today and get prepared to be hired.

Cost:

Fee waved for job seekers

Duration:

Monday, Tuesday, Wednesday 5:30 PM - 8:30 PM

Location:

1616 Patton Avenue Asheville, NC 28806

Medical Office Administrative Assistant, Notary Public & CPR

Go to www.davidsonccc.edu to register for this course or contact Jessica Warren at (336) 249-8186 x6334 to register

Description

This course is designed to assist those interested in a medical office administrative position. Students will obtain the skills needed for success in an entry level position as an administrative assistant. While this course is not intended to be considered comprehensive, topics covered will include medical office procedures, legal and ethical aspects of the job, training on MediSoft computer software, and other critical success factors for employment in this growing field.  CPR Certification and  Notary Public certification is offered in this course. 

 

 

 

 

Entrance Criteria

NOTARY PUBLIC TEXTBOOK REQUIRED, APPROX. $32 AND MUST BE PURCHASED FROM CAMPUS BOOKSTORE BEFORE NOTARY CLASS MEETING. MUST BE AT LEAST 18 YEARS OF AGE, HAVE HIGH SCHOOL DIPLOMA OR EQUIVALENCY, AND NOT HAVE A FELONY.

Cost:

$198.25

Location:

Goodwill Career Connections, 719 West Center Street, Lexington, NC 27292

More Info:

336-236-8021-Need based Scholarships are available for this course. Please contact Goodwill Career Connections for a scholarship application. Applications must be submitted one month prior to the start of the course.

Medical Office I, Introduction to Terminology & Coding

Description

Provides an introduction to medical terminology and looking up the medical codes for diseases and treatments. Goal is to provide skills for entry-level clerical employment in a doctor’s office or clinic. Examples of jobs would be receptionist, records clerk, check-in and check-out. No pre-requisites.

Cost:

$185 + textbook

Duration:

12 weeks

Location:

2701 University Parkway, Winston-Salem

Medical Office Pathways

Description

Designed for students interested in entering the field of medical office clerical support. Class topics will focus on service skills specific to a medical office environment including the electronic medical records requirement. Introductory lessons on medical terminology, types of insurance, and confidentiality issues will also be covered.

After this class, you will be able to make an educated decision about how your skills and interests will fit the Medical Office Pathways.

 

828 298 9023

 

Cost:

Fee waived for job seekers

Duration:

3½ weeks (21 hours.)

Location:

1616 Patton Avenue, Asheville

Medical Terminology Made Easy

Description

Learn how to easily remember, pronounce, and apply the meanings of prefixes, roots and suffixes that combine to form over 11,000 complex medical terms. Using visual imagery as a memory aide, the Dean Vaughn Medical Terminology 350 System teaches the basic design of medical terminology in a fun and creative way. Participants quickly learn, easily recall, and effectively apply the course content to the job.

The textbook, The Dean Vaughn  Medical Terminology 350 Total Retention System, can be purchased at the Asheville Campus of A-B Tech.

Cost:

Total Registration Fee: $130

Duration:

7½ weeks

Location:

1616 Patton Avenue, Asheville

More Info:

Scholarships Available

Microsoft Office 2016

Students will need to bring a USB flash drive to class.

Description

Enhance your skills, get organized and increase your marketability in the workforce by becoming more proficient in Microsoft Office 2016. This class will introduce you to Word, Excel, Access and PowerPoint while using the 2016 version of Microsoft Office.

Entrance Criteria

A basic understanding of the Microsoft Windows Operating System.

Cost:

$75 + textbook

Duration:

4 weeks

Location:

2701 University Parkway, Winston-Salem

MS Office Suite

Go to www.davidsonccc.edu to register for this course or contact Jessica Warren at (336) 249-8186 x6334 to register

Description

This course provides an overview of business productivity applications.  Topics will include Microsoft Word, Microsoft Excel and Microsoft PowerPoint.  Upon completion students should be able to demonstrate proficiency in producing professional business documents

Cost:

$131.25

Date(s):

TBA

Location:

Goodwill Workforce Development Center, 719 West Center Street, Lexington, NC 27292

More Info:

336-236-8021-Need based Scholarships are available for this course. Please contact Goodwill Career Connections for a scholarship application. Applications must be submitted one month prior to the start of the course.

Notary Public Education

A textbook must be purchased for this course. The cost for the text book is approximately $32.

Description

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public.  Topics include legal, ethical and procedural requirements for the Notary Act.  Upon completion of this course with a passing Exam grade of at least 80%, a person is eligible to apply with the NC Secretary of State office.  For additional information, go to www.secretary.state.nc.us/notary/.

Participants must be 18 years of age and have high school diploma or equivalent and not have a felony conviction.

Entrance Criteria

Registration must be done at Davidson County Community College or online at www.davidsonccc.edu.

Location:

Goodwill Career Connections, 719 W. Center Street, Lexington, NC 27292

More Info:

jrichardson@goodwillnwnc.org or call (336) 236-8021 x1013

Nurse Aide I

Call 828.398.7600 - A-B Tech Nurse Aide Info Line for registration information and payment method options.

Description

This course provides basic training in the entry-level caregiving skills needed to work as a Nursing Assistant in various healthcare settings such as nursing homes, hospitals, or private homes.

Additional information needed for registration is available at www.abtech.edu/ce. Choose the Nursing Assistant option.

Entrance Criteria

HS Diploma/GED or take Reading Assessment prior to registration. TB Test with proof of negative results is required at registration.

Cost:

$211.40 (includes: Tuition, Supply Fee, Technology Fee and Insurance). Book prices subject to change.

Location:

1616 Patton Avenue, Asheville
Room 196

More Info:

Scholarships Available

Nursing Assistant I

Description

This state approved course introduces basic nursing skills required to provide personal care for patients, residents, the elderly or others requiring medical assistance in a healthcare setting.

Emphasis is placed on the aging process, communications, patient safety, patient’s rights, personal care, vital signs, elimination, nutrition, emergencies, rehabilitation, and mental health.

Through classroom instruction, laboratory work and clinical rotations, students are prepared to take the North Carolina Nurse Aide I Competency Examination. CPR certification is included in the class. Successful completion is required for listing on the NC Nurse Aide I Registry.

Note: For state certification information, contact NACES at 888-282-6904 or visit the Pearson Vue website, www.pearsonvue.com. (Scroll to NC Nurse Aide I & Medication Aides)

Entrance Criteria

Complete background check and drug screen (instructions provided upon CastleBranch account setup) ◦If you have questions concerning your CastleBranch account setup or upload, please contact CastleBranch at 888-914-7279. How to Order PDF icon. 1.Upload a copy of driver’s license or picture ID 2.Copy of Math/Reading Placement Testing (or approved equivalent) 3.Upload a copy of High School Diploma or transcript with graduation date 4.Download and complete Orientation Checklist, upload when completed 5.Acknowledge receipt of Orientation Handout 6.Upload proof of required vaccinations (Flu shot is only required between August-March)

Cost:

$235 + Books, Supplies and Lab Fee

Duration:

12 weeks

Location:

2701 University Parkway, Winston-Salem

Nursing Assistant II

Description

This course provides Basic Nursing Assistant II skills taught in accordance with the North Carolina Board of Nursing. Classroom, laboratory and clinical learning experiences are included.

Tasks include oxygen therapy, suctioning, sterile dressing changes, IV fluid assistive activities, ostomy care, gastrostomy feeding/nasogastric feedings, and catheterizations.

Upon successful completion of the course and skill/competency evaluation, the student is eligible to apply for listing as a Nurse Aide II by the NC Board of Nursing Nurse Aide Registry.

Note: For state certification information, contact the NC Board of Nursing at (919) 782-3211.

Entrance Criteria

Contact the Health Education Department of Forsyth Tech at 336-734-7734 for Entrance Requirements.

Cost:

$245 + cost of books and supplies

Duration:

12 weeks

Location:

2701 Unversity Parkway, Winston Salem, NC

Office Professional Certification

Call 828.298.9023, extension 1106 for more information.

Description

This 12-week course includes: Microsoft Word, Excel, PowerPoint, Outlook, and Access. The course also covers: Email Etiquette, Techniques for Business Research, Customer Relations and Service, Teambuilding Skills, and Organizational Skills.

Certificate awarded at successful completion of course.

828 298 9023 for more information

Cost:

$185.00 (includes tuition and fees.)

Location:

1616 Patton Avenue, Asheville

More Info:

Scholarships Available

Peer Support Training by VAYA Health

How do I register? Visit: www.vayahealth.com Print your application and two reference sheets. When completed mail to: Vaya Health/Smoky Mountain Attention: Peer Support Training 408-B Spaulding Road Marion, NC 28752 PSSTraining@vayahealth.com or call 1-800-893-6246 x3357

Description

This training involves lectures and group activities. The group activities require respect and support. The trainers will utilize class participation, involvement in group activities, as well as general attendance to assess readiness to deliver peer support services in a professional setting. In addition to providing education to participants, there will be skill-building through role plays, take-home activities, and sharing of personal recovery experiences related to overcoming mental health and/or addiction challenges. Vaya Health’s North Carolina Peer Support Specialist training is a 40-hour program scheduled on five days. A brief graduation ceremony will be held on the afternoon of the final training day. Our current training curriculum meets the criteria set forth by the state of North Carolina.

Entrance Criteria

• You are required to have a minimum of nine (9) months of demonstrated, sustained recovery to be eligible for this training. You must also have a High School Diploma or GED. • To receive a completion of training certificate, students must be present and participate on ALL of the scheduled days and hours. If you are unable to attend all hours, please do not apply at this time. Students who do not complete all 40 hours will not earn the certificate of completion, which is required for NC Peer Support Specialist Certification.

Cost:

$30

Duration:

1 Week

Location:

Goodwill Career Center 1616 Patton Avenue Asheville, NC 28806

More Info:

Scholarships Available

Personal Care Aide

Description

Personal home care aides constitute one of the largest and fastest-growing workforce fields in the country. This learner-centered class will include guest speakers from the health care industry, role plays, case scenarios, small-group work, and other forms of interactive learning focused on the competencies that trainees need to perform well on the job. Working environments include private homes, small residential facilities, group homes, and larger facilities. PCA duties may include tasks such as assistance with bathing, dressing, grooming, cooking, and light housekeeping.

 

Interview Facilitation Program

Goodwill has partnered with local employers who prefer employees to be trained as PCAs. At the successful completion of class students will be able to interview for a career as a Personal Care Aide.

Entrance Criteria

No prerequisite courses or tests are required.

Cost:

Free

Duration:

4 Weeks

Location:

Goodwill Career Center 1616 Patton Avenue Asheville, NC 28806

Pharmacy Assistant

This course requires a textbook.

Description

This course is specifically designed to orient students to the work of pharmacy technicians. It will deal with the clinical applications of drug regulation and control, pharmaceutical terminology, medications and their usage, as well as a general review of community pharmacy practice. Upon completion of this program, a student should be ready to enter on-the-job training course for technicians or formal, structured pharmacy technician training program.

Entrance Criteria

High school diploma or GED.

Cost:

$130 + textbook

Duration:

8 weeks

Location:

2701 University Parkway, Winston-Salem

Phlebotomy

Description

What will I learn?

Short-term training that prepares you to obtain blood and other specimens for the purpose of laboratory analysis. Graduates may qualify for employment in hospitals, clinics, physicians’ offices, and other healthcare settings and may be eligible for national certification as phlebotomy technicians. Program is approved by the National Accrediting Agency for Clinical Laboratory Sciences.

 

How do I apply for the program?

You must complete the A-B Tech application for admission. For help with enrolling at A-B Tech, call 828-398-7900 or email info@abtech.edu

 

What do I need to do to be admitted?

  • You must be a high school, GED or Adult High School graduate.  An official copy of your high school transcript or GED must be submitted to the program instructor during the program advising session.
  • Review the Phlebotomy Information PowerPoint, print out and complete the assessment prior to meeting with an advisor to document eligibility.
  • Complete college placement and New Student Orientation/SmarterMeasure prior to acceptance into program.
  • Once you are accepted into the program, you must attend an advising session for detailed instructions on program admission tasks required before the course starts.

 

How do I register for PBT 100 and PBT 101?

The Goodwill site will have 10 seats with a wait list for summer semester. Applicants will be placed on the waiting list according to the date they complete a Placement Information (PI) form with an advisor. Waiting lists are not carried over to the next class and you must reapply for admission each semester.

 

This process is coordinated by AB Tech’s Office of Admissions in the Bailey Student Service Center on the Asheville campus. Contact Admissions for further information at 828-398-7900. After obtaining a seat in the class, you will receive an acceptance letter with additional details, including a choice to attend one of two advising sessions where Phlebotomy faculty advisors will offer registration instructions.

 

What are the corequisite courses?

PSY 150 General Psychology OR PSY 118 Interpersonal Psychology credit is required in the PBT program. If you plan to pursue a 2 year or 4 year degree later we recommend PSY 150 for transfer credit. This can be taken before or at the same time as the PBT courses. If you have received C-level credit for a course equivalent to PSY 118 or PSY 150 from another school, please request an official transcript be sent to the A-B Tech registrar’s office.

Cost:

Contact for costs

Date(s):

Contact for dates

Location:

Goodwill Career Center 1616 Patton Avenue Asheville, NC 28806

More Info:

Scholarships Available

Providence Culinary Training

Description

The Providence Culinary Training Program provides community members with skills, knowedge and support for securing employment in the food service industry. Many Providence Culinary students are looking to learn new skills and regain their footing after job loss; others are experiencing different challenges, perhaps recovery from addiction or difficulty finding work after spending time in prison. Regardless of circumstances, Providence Culinary offers the opportunity for a fresh start.

Led by Chef Jeff Bacon, an ACF Certified Executive Chef and member of the American Academy of Chefs, Providence Culinary is a certified model program of Catalyst Kitchens. Candidates are referred to our program by Forsyth Technical Community College, Goodwill Industries of Northwest NC, partner agencies of Second Harvest Food Bank and others. Sessions meet for 13 weeks (12 weeks of instruction and a one-week internship).

Classes held during the first 12 weeks meet Monday through Friday from 8:30 a.m. to 3 p.m. Training includes: certification in ServSafe® sanitation, basic culinary, basic baking skills, knife skills, kitchen safety, mass food production, cook-chill technology training, and catering production.

Training also includes instruction and activities designed to help ensure students are “workplace ready.” The one-week internship with a local food service organization or restaurant provides students with “real world” job experience. Selected graduates can extend their training through Providence Culinary’s   Hospitality Residency Program, housed at Second Harvest Food Bank’s Providence Restaurant and Catering, and all graduates are encouraged to obtain further training and professional development through continued study.

Providence Culinary graduates between 60-80 students per year, ready for employment in the food service and hospitality industries. Throughout their training, students have the opportunity to support Second Harvest Food Bank’s core food distribution program as they learn about mass food production and prepare ready-to-heat meals for Second Harvest Food Bank’s partner programs.

 

 

Entrance Criteria

Minimum of 6th grade reading level and 5th grade math level.

Cost:

Registration Fee: $190. Note: There is an additional fee payable to the Second Harvest Food Bank to cover drug screening, criminal background check, ServSafe certification and knife kit.

Time(s):

MTWTHF 8:30am - 3:00pm

Duration:

325 hours

Location:

3655 Reed Street, Winston-Salem, NC

Resume Workshop

Description

Do you need a resume? If you have one, is it working for you?  Have you obtained an interview? Let’s work together to make sure you are highlighting all of your KSA’s:   Knowledge, Skills and Abilities.

Cost:

FREE

Date(s):

Monday-Thursday

Time(s):

10:30am-1:00pm

Location:

Goodwill Career Connections-Salisbury
1923 South Main Street
Salisbury, NC 28144

More Info:

For more information, call (704) 638-6434

Servsafe Certification

AB Tech registration: IN PERSON: Bring your payment for the class to the Allied Health and Workforce Development Building- 1st floor between the hours 8:30-6:30pm Monday-Thursday and 8:30-4:30pm Fridays (10 Genevieve Circle, Asheville, NC 28801). You will fill out a registration form and then be added to the class roster. • ONLINE: www.abtech.edu/ce/registration • BY MAIL: Mail in the registration form and payment in the continuing education booklet to: A-B Tech Ferguson Center for AHWD, Room 418.1, 340 Victoria Road, Asheville, NC 28801

Description

ServSafe is a safe food-handling certification that is nationally recognized and is required for food & beverage establishments.

Administered by a proctored on-line test. This service will allow immediate results.

Textbook lending is available prior to taking the exam and is provided on a first come first serve basis.

This class is offered as a one-day class. Upon completion of this course with a passing exam grade of 75%, the student will earn a national certification for the proper guidelines for handling food.

Entrance Criteria

Participants must have a photo ID and establish a ServSafe login and password. Follow this web address to begin the set up for your ServSafe login: www.servsafe.com/ss/UserProfile/UserLogin.aspx Laptops are provided for the exam.

Cost:

$106

Duration:

1 Day

Location:

Goodwill Career Center 1616 Patton Avenue Asheville, NC 28806

More Info:

Scholarships Available

Trans Tech/Class A CDL

How do I apply for the program? Call 828-483-6666 Or email Hope@trans-tech.net

Description

TRANSTECH provides truck driver training with emphasis on highway safety. After this course you will qualify for entry-level employment as drivers in the trucking industry. You will learn in a classroom and field/open road training for a total of 160 hours.

 

The below agencies provide funding for TransTech’s training program for those individuals who are unemployed, underemployed – or for those of low income or additional needs:

Entrance Criteria

• Must be 21 years old or older • Have valid Social Security Card • Currently possess a valid NC driver’s license (or be able to attain one) • ACCEPTABLE motor vehicle report (driving record) • BE DRUG FREE and able to pass a pre-employment and random drug test • Have the ability to read, write (entries and reports), speak and understand the English language; to be able to communicate with instructing personnel – and to understand highway traffic signs and signals, and to respond to official inquiries (when required). Interpretation is neither allowed by regulation – nor provided during instruction.

Cost:

$2,785

Duration:

4 Weeks

Location:

Contact for class location

More Info:

Scholarships Available

Unarmed Security Officer Training

Training Requirements: Must complete 16 hours of classroom training.

Description

Would you like to work as an Unarmed Security Officer?

In order to become a Security Officer in North Carolina, each applicant must meet minimum standards as set forth under North Carolina General Statute 74-C the Private Protective Services Act Title 12 of North Carolina Administrative Code. Unarmed security guards are required to be licensed/registered. Certain basic criteria must be met before applying.

In North Carolina unarmed security guards are required to be licensed/registered.

Cost:

$100

Time(s):

9:00am-5:00pm

Duration:

2 days

Location:

2701 University Parkway, Winston-Salem

Veterinary Assistant Training: Advanced

For additional information please contact Forsyth Tech Community College Customer Service Center at 336.734.7023.

Description

We will expand upon some of the small animal topics discussed in the Beginning Veterinary Assistant Course. Additional topics will include small animal chronic and frustrating diseases, prescription diets, evaluating laboratory tests, behavior, pharmacology and dentistry. Restraint, handling, basic husbandry and diseases of pocket pets, reptiles and birds will be discussed along with large animal medicine topics. No hands-on opportunities with animals will be included in this course.

Entrance Criteria

Completion of the Veterinary Assistant Training: Beginning course or experience as a Veterinary Assistant.

Cost:

$130 + textbook

Location:

2701 University Parkway, Winston-Salem

Veterinary Assistant Training: Beginning

For additional information please contact Forsyth Tech Community College Customer Service Center at 336.734.7023.

Description

Learn the basics of working in a veterinary hospital. Course topics include canine and feline anatomy and physiology, reproduction, nutrition, restraint and handling, infectious and metabolic diseases, prevention health, first aid, diagnostics, and surgical room procedures, as well as equine medicine.

Note: This course offers non-paid, supervised internship programs with the Humane Society of the Piedmont and the Forsyth Humane Society where you will be able to handle dogs and cats plus perform numerous diagnostic procedures.

Cost:

$130 + text book

Location:

2701 University Parkway, Winston-Salem

Welding: ARC

Note: You are required to have your own safety glasses.

Description

This course will instruct you in welding safety of the Shield Metal Arc Welding process (SMAW-Stick), proper techniques and electrode selection for welding plate to meet AWS (vertical up) welding code. You will be welding with E6010 and E7018. Upon completion of the class, you should have the skills to pass the 3G/4G weld test to AWS standards.

This course is 96 hours of instruction, lecture and practice and 12 hours of HRD instruction for a total of 108 hours.

Cost:

$225

Duration:

18 weeks

Location:

2701 University Parkway, Winston-Salem

Welding: Basics & Beyond

Description

Have you ever wanted to learn how to weld? You are not alone! Welding is used in thousands of ways from creating art to building spaceships. Whether you are an artist, a weekend warrior, or curious about welding as a career, learn about various welding methods and techniques, such as GMAW (MIG), GTAW (TIG), And SMAW (stick), as well as the different types of welding equipment, basic welding safety, and the use of various tools to prepare metals for welding.

Note: This course is for beginners, but all skills levels are welcome

Cost:

$225

Duration:

12 weeks

Location:

2701 Unversity Parkway, Winston Salem, NC

Welding: Industrial

Description

This course provides instruction on the principles and practices of welding. Emphasis is on the blueprint reading, metallurgy, welding inspection and destructive and non-destructive testing. Course content will be specific to a particular welding process such as SMAW (stick), GMAW (MIG) and GTAW (TIG). Upon completion you will the knowledge base to sit for various industry-specific certifications.

Cost:

$265

Duration:

16 weeks

Location:

2701 University Parkway, Winston-Salem

Welding: MIG

Note: You are required to have your own safety glasses.

Description

This course will instruct you in welding safety of the Metal Inert Gas/Metal Flux-Core Welding process (MAW/MFC-Wire), proper techniques, machine setup, inert gas and wire selection for welding both light and heavy plate to meet AWS (vertical-down and flat) welding code. You will be welding with solid and flux core wires. Upon completion of the class, you should have the skills to pass the 1G/2G & 1F weld test to AWS standards. The course is 96 hours of instruction, lecture and practice and 12 hours of HRD instruction for a total of 108 hours.

After completing this course, you may retake the course at an advanced level.

Cost:

$225

Duration:

18 weeks

Location:

2701 University Parkway, Winston-Salem

Welding: TIG

Description

This is a one semester 48 hour course designed to train the student in the basic principles of TIG welding. Students will operate AC-DC transformer type welding machines. Studies will include heat ranges, polarities, and the use of wire electrodes and shielding gases. Welding will be performed on mild steel and aluminum l in flat, horizontal, and vertical positions. Safety will be emphasized throughout the course in the use of tool and equipment. Safety glasses are required.

Entrance Criteria

Prerequisite: Must have completed ARC or MIG Welding.

Cost:

$170

Duration:

9 weeks

Location:

2701 University Parkway, Winston-Salem

Workplace Computer Skills

Registration must take place at the Goodwill Workforce Development Center in Lexington, NC no later than one week prior to the beginning of the course.

Description

This course provides employability skills training for unemployed and underemployed adults. This course prepares students for the technological demands of the current workplace. Students will learn how to create resumes, apply for jobs, and function successfully in a working environment where computers and other similar technologies are in use. Students will also learn primary concepts of Microsoft Office Suite.  Course work includes keyboarding, word-processing, internet awareness, job search strategies, and more! No previous computer knowledge is required.

Cost:

FEE WAIVED for those who qualify

Location:

Goodwill Workforce Development, 719 West Center Street, Lexington, NC 27292

More Info:

336-236-8021