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Goodwill Offering Free Tax Preparation Assistance

Nearly 70 percent of American tax filers qualify to use MyFreeTaxes.com, resulting in a savings of $200 in tax preparation fees each year. Goodwill Industries of Northwest North Carolina is kicking off the 2019 tax season with MyFreeTaxes and free face-to-face tax preparation assistance.

MyFreeTaxes.com, powered by H&R Block, is an online tax filing platform that provides free federal and state tax preparation and filing assistance, both online and in person, to individuals and families with household incomes of $66,000 or less in 2018.  MyFreeTaxes.com can be used to file federal and state taxes in all 50 states and the District of Columbia for those who qualify.

In 2019, United Way celebrates the 10th anniversary of helping people easily and accurately file their federal and state taxes through MyFreeTaxes.  Since 2009, over 1.1 million people have used MyFreeTaxes, bringing over $1.7 billion of refunds.

Offering free English and Spanish tax support, MyFreeTaxes.com provides qualifying filers access to tax coaches for self-preparation assistance. The online tool allows taxpayers to self-file for free using a simple step-by-step process that includes free telephone, email and online chat support from IRS-certified specialists.  Goodwill Industries of Northwest North Carolina is promoting the MyFreeTaxes.com service at all of its Career Connections Centers. Click here for a list of locations. 

MyFreeTaxes.com is an interactive resource for information regarding tax preparation, valuable credits including the Earned Income Tax Credit and the Child Tax Credit.  It’s made possible through the collaboration of 1,000 partners, including the IRS, colleges and universities, nonprofit organizations, and state and local government agencies.


VITA Face-to-Face Tax Preparation Locations

Goodwill provides free tax preparation services at the following locations. Note: sites may close during inclement weather.


Forsyth County

In Forsyth County, Goodwill is the host for VITA sites operated by Experiment in Self-Reliance as part of the Forsyth Free Tax Program.

Goodwill Career Connections Center
2760 Peters Creek Parkway, Winston-Salem, NC 27127
Tuesdays and Thursdays through April 11, 4-8 p.m.

Goodwill Workforce Development Center
2701 University Parkway, Winston-Salem, NC 27105
Wednesdays and Thursdays through April 11, 4-8 p.m.

Prosperity Center
508 Waughtown Street, Winston-Salem, NC 27127
Tuesdays and Wednesdays through April 10, 3-8 pm.


Catawba County

Goodwill Career Connections Center
837 Conover Blvd W., Conover, NC 28613
Mondays and Wednesdays through April 13, 5-8:30 p.m. (last taxpayer appointment at 7 p.m.)
Saturdays, 9 a.m.-Noon (last taxpayer appointment at 11 a.m.)
Call to schedule an appointment: 828-466-2346


Iredell County

Goodwill Workforce Development Center
124 Fourth Crescent Place, Statesville, NC 28625
Tuesdays and Thursdays through April 11, 5-8 p.m. (last taxpayer appointment at 7 p.m.)
March 2 and April 6, 9 a.m.-Noon (last taxpayer appointment at noon)
Call to schedule an appointment: 704-873-5005


Earned Income Tax Credit (EITC)

Goodwill also operates Volunteer Income Tax Assistance (VITA) sites to provide free tax preparation services to workers who qualify for the Earned Income Tax Credit (EITC).  Millions of workers could overlook and miss out on up to $6,431 in their federal income tax refunds through EITC, and as much as $2,000 per qualifying child through the Child Tax Credit (CTC). The IRS estimates that only four out of five workers claim the EITC they earned. This leaves billions of dollars on the table each year. It is money workers can use for groceries, rent, utilities and other expenses.

Taxpayers who worked and earned under $49,194 may qualify for EITC. Filers should review EITC eligibility rules if their household income or family situation has changed. They may qualify for EITC this year, even if they did not in the past. To qualify, a taxpayer must file a federal income tax return claiming the Earned Income Tax Credit.  This is true even if a taxpayer is not otherwise required to file a tax return. Use the IRS EITC Assistant Tool to find out about eligibility rules and amounts.