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Goodwill Offering Free Tax Prep Assistance


Goodwill Industries of Northwest NC Kicks Off 2018 Tax Season with MyFreeTaxes

Nearly 70 percent of American tax filers qualify to use MyFreeTaxes.com, resulting in a savings of $200 in tax preparation fees each year.

MyFreeTaxes.com, powered by H&R Block, is an online tax filing platform that provides free federal and state tax preparation and filing assistance, both online and in person, to individuals and families with household incomes of $66,000 or less in 2017. MyFreeTaxes.com can be used to file federal and state taxes in all 50 states and the District of Columbia for those who qualify.

Last year, more than 200,000 tax returns were filed on MyFreeTaxes.com, a 2,400% increase since the platform launched in 2009.

Offering free English and Spanish tax support, MyFreeTaxes.com provides qualifying filers access to tax coaches for self-preparation assistance. The online tool allows taxpayers to self-file for free using a simple step-by-step process that includes free telephone, email and online chat support from IRS-certified specialists.  Goodwill Industries of Northwest North Carolina is promoting the MyFreeTaxes.com service at all of its Career Centers. Click here for a list of locations.

MyFreeTaxes.com is an interactive resource for information regarding tax preparation, valuable credits including the Earned Income Tax Credit and the Child Tax Credit, and personal finance, as well as access to free, in-person tax preparation sites. It’s made possible through the collaboration of 1,000 partners, including the IRS, colleges and universities, nonprofit organizations, and state and local government agencies.


Goodwill provides free tax preparation services at the following locations. Note: sites may close during inclement weather.

Forsyth County: 

In Forsyth County, Goodwill is the host for VITA sites operated by Experiment in Self-Reliance as part of the Forsyth Free Tax Program.

  • Goodwill Career Connections Center
    2760 Peters Creek Parkway, Winston-Salem, NC 27127
    Tuesdays & Thursdays through April 12: 4 – 7:30 p.m.
    Phone: 336-201-0800
  • Goodwill Workforce Development Center
    2701 University Parkway, Winston-Salem, NC 27105
    Wednesdays & Thursdays through April 12: 4-8 p.m.
    Phone: 336-724-3625
  • Prosperity Center
    508 Waughtown Street, Winston-Salem, NC 27127
    Until April 12: Monday 9 am – 12 noon, Wednesday 4 – 8 pm, Friday 11 am – 3 pm, Saturday 9 am – 1 pm
    Phone: 336-761-1458
Catawba County:
  • Goodwill Career Connections Center
    837 Conover Blvd W., Conover, NC 28613
    Through April 10:  Monday – Thursday, 5-8pm (last taxpayer appointment is 7pm); Saturdays: 9am-noon (last taxpayer appointment is 11am, closed March 31)
    Phone: 828-409-1336
Iredell County:
  • Goodwill Workforce Development Center
    124 Fourth Crescent Place, Statesville, NC 28625
    Through April 12: Thursdays, 5-8pm (last taxpayer appointment at 7pm); Saturdays:  9am-noon (last taxpayer appointment at noon), only on February 3, March 3 and April 7
    Phone: 704-873-5005

Earned Income Tax Credit (EITC)

Goodwill also operates Volunteer Income Tax Assistance (VITA) sites to provide free tax preparation services to workers who qualify for the Earned Income Tax Credit (EITC).  Millions of workers could overlook and miss out on up to $6,444 in their federal income tax refunds through EITC and as much as $1000 per qualifying child through the Child Tax Credit (CTC). The IRS estimates that only four out of five workers claim the EITC they earned. This leaves billions of dollars on the table each year. It is money workers can use for groceries, rent, utilities and other expenses.

Taxpayers who worked and earned under $53,505 may qualify for EITC. Filers should review EITC eligibility rules if their household income or family situation has changed. They may qualify for EITC this year, even if they did not in the past. To qualify, a taxpayer must file a federal income tax return claiming the Earned Income Tax Credit.  This is true even if a taxpayer is not otherwise required to file a tax return. Use the IRS’ EITC Assistant Tool to find out about eligibility rules and amounts.