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Goodwill Operations: Current Status

Updated 5/28/20

Retail and Outlet Stores

As of May 16, all of our retail stores and outlet stores are open, 7 days a week. We have implemented safety precautions and new procedures so we can safely welcome back our employees, customers, and donors.  Learn more about how we are Keeping Shopping Safe.  We are reducing store hours to allow more time for cleaning. Please contact your store for the latest hours of operation as they differ by location.

We have been hard at work implement safety precautions and new protocols so we can safely welcome back our employees, shoppers, and donors. Please continue to visit our website for updates or follow us on Facebook for the latest information.

Donation Centers

Goodwill is offering contact-free donation drop-offs as a service to the community at all donation locations. Attended donation centers are open Monday to Saturday 10-6 and Sunday 1-6.  Stores are accepting donations during store hours of operation. Please view our list of accepted items.

Workforce Development and Career Centers

Select Goodwill Career Centers have reopened with limited hours.  All services are by appointment only, 9 a.m. to 4 p.m..  Please call to make an appointment with a career specialist.  Effective June 1, the following Career Centers are open:

  • Asheville: 1616 Patton Avenue: 828-298-9023
  • Conover:
    • 837 Conover Boulevard West, 828-466-2346
    • 413 Thornburg Drive, 828-465-0371
  • Hendersonville: 155 Four Seasons Mall, 828-698-5887
  • Salisbury: 1923 South Main Street, 704-638-6434
  • Statesville: 124 4th Crescent Place, 704-873-5005
  • Waynesville: 160 South Main Street, 828-246-9233
  • Winston Salem:
    • Headquarters: 2701 University Parkway: 336-724-3625  Ext. 1335
    • Prosperity Center: 508 Waughtown Street, 336-761-1458

In response to COVID-19, we have established the Goodwill Cares program as a way to support our community. Goodwill Cares provides expanded virtual employment and training services, information on other nonprofit and agency resources, and personalized phone and online support. Visit the Goodwill Cares site for more information.

Goodwill offers a wide range of virtual services, including career workshops and online skills training.  Visit our virtual services page to learn more and register for an upcoming event.

For information relating to NCWorks, please visit ptrc.org.