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Goodwill provides a wide range of training, placement and workforce development services to help people develop the skills they need to find jobs and become more independent. These services are offered at our Workforce Development Centers and are offered in partnership with area community colleges, the Division of Vocational Rehabilitation, the Department of Social Services, Mental Health and other community organizations. 

Read the executive summary of our Impacts Report for 2013.


Career Connections Centers

Goodwill’s Career Connections Centers offer free, personalized services to aid in your job search. Services include: resume-writing assistance, skills assessment, career counseling, access to computers and high-speed internet, help with interviewing skills and placement services. Centers are located in Asheville, Elkin, Hendersonville, Hickory, Lexington, Mount Airy, Salisbury, Statesville, Waynesville, Wilkesboro and Winston-Salem. 

Goodwill works in partnership with the NCWorks system at various locations throughout northwest North Carolina.  

To learn more about Goodwill's Career Connections Centers:

Tel: (336) 236-8021
Relay TTY number: (336) 714-3060

Click here for information on Job Resource Centers in the Charlotte area. 


Veteran Services - Operation: GoodJobs 

The mission of Operation: GoodJobs 2.0 is to help veterans and military families achieve financial stability and advance their careers. In partnership with the Walmart Foundation and Goodwill Industries International, local Goodwill agencies provide and connect veterans and their family members with holistic and integrated job training, credentialing, job placement and family financial wellness services.

To attend a weekly Operation: GoodJobs information session at one of our eight locations in northwest North Carolina, contact Veteran Services Regional Coordinator Ray Cerda, USN (Ret.) at or call (336) 724-3625 ext. 1289. 


Access Center Adult High School

The Access Center Adult High School is a partnership between Goodwill and Forsyth Technical Community College that offers a unique approach to receiving an adult high school diploma. Students receive help from instructors to complete their adult high school diploma while also earning an additional credential in a skill area that is in high demand with employers. In addition, each student will receive individualized services and support from a career coach to help guide their process to success and job placement assistance. Access Center participants must be 18 years or older and need three or more credits to complete a high school diploma. For more information, contact Access Center Coach Andy Ward at or (336) 724-3621. 


Project S.T.E.P. (Skills to Enhance Parenting)

In partnership with Smart Start of Forsyth County, Goodwill offers parenting classes and learning luncheons for women who are pregnant and parents of children 0-5 years of age. S.T.E.P. educates participants on how vocational, economic, and parenting skills intertwine to provide a strong economic foundation for families with children. The program, which benefits Work First participants, is delivered in a classroom setting and helps clients develop coping strategies for balancing personal life while managing the requirements of a new job. For more information on Smart Start, visit  


Project Re-entry

The mission of Project Re-entry is to provide transition services for former offenders returning to Buncombe, Davidson, Davie, Forsyth, Henderson, Iredell, McDowell, Rowan, Stokes, Surry, Wilkes and Yadkin Counties after serving active prison sentences. Project Re-entry establishes a system of pre- and post-release services that begin with inmates up to eighteen months prior to release. Long-term services continue after the inmates are released. Goodwill partners with the Criminal Justice Department of the Piedmont Triad Regional Council and its partner prisons within the Department of Public Safety to offer employment and training services that help former offenders find jobs and become productive members of the community.


Supported Employment Program

In partnership with the Division of Vocational Rehabilitation, Goodwill provides services to individuals with severe mental and physical disabilities. The Supported Employment Program enables these individuals to obtain competitive employment through job development and placement, job coaching and long-term retention services. Goodwill partners with area employers to identify job opportunities for Supported Employment clients and provides support services to ensure employer satisfaction and client success. 


Community Access Program

Goodwill provides opportunities for individuals with disabilities by assisting with communication, finance management, functional academics, health and safety, independent living skills, leisure and recreation, vocational and social development, transportation and mobility. 

Goodwill ArtWorks greeting cards are created by the participants of the Community Access Program which serves adults with developmental disabilities.  More information about the greeting cards and other creative endeavors by the participants may be found at


Employment Services

Goodwill’s ultimate goal is for people to obtain and maintain meaningful employment. Our Employment Services Department places trained participants in competitive employment and, in doing so, gives local businesses access to dependable employees who are well trained and willing to learn. Goodwill offers individuals an opportunity to perfect their job skills prior to employment through a wide range of activities designed to offer "real-life" experience including job coaching, mock interviews, internships and resume, application and job search assistance.


Success Outfitters

Goodwill's Success Outfitters program provides people with limited resources a way to obtain appropriate clothing for interviews and working on-the-job at no cost. When you donate gently used clothing to Success Outfitters, you enable members of our community to make a great first impression and gain the confidence they need to get back into the workforce. Anyone can donate to Success Outfitters at any time – businesses, churches, educational organizations and individuals. Items collected which are not appropriate for Success Outfitters are donated to Goodwill’s retail operations which underwrite additional workforce development programs. Goodwill offers clothing receptacles and pickup service for organizations that conduct donation drives for Success Outfitters. For more information, please contact:


Youth Programs

 Visit for information on Goodwill's services for youth.