Goodwill Industries of Northwest North Carolina, Inc.

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David's Success Story.
David's Success Story
David was homeless and unemployed for years.  Drug and alcohol addiction led to his eventual arrest, but after a short stay in jail, David decided it was time for a change.  After months of recovery meetings, the Division of Vocational Rehabilitation referred David to Goodwill to begin training for employment. Today, David is employed as a materials handler and has purchased and begun renovating a home. “Goodwill showed me how to have a better life.  They don’t hand anything to you.  They give you the opportunity to choose a better life for yourself.”
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ITEMS WE CAN ACCEPT

We gratefully accept donations that can be sold in our stores. The sale of donated items supports training programs that help people find jobs and become financially stable.

Donors are encouraged to review the Consumer Product Safety Commission (CPSC) recalls and announcements before donating.  Items that have been recalled cannot be donated to or sold by Goodwill. 

Donations can be made at our retail stores and attended donation centers.

Most Needed Items

  • Clothing
  • Shoes
  • Small furniture
  • Domestics (e.g. sheets, towels)
  • Collectibles, jewelry, antiques
  • Books
  • Household (e.g. dishes, housewares)
  • DVDs, CDs, records, tapes
  • Small electrical (e.g. radios, clocks, lamps)
  • Accessories (e.g. handbags, belts, scarves)
  • Computers, printers and monitors - Goodwill partners with Dell in Reconnect, a free environmentally responsible computer recycling program.  



Items We Cannot Accept


It’s hard to say “no thank you” to a donation. However, if an item is not in clean, saleable condition, the costs handling or disposal pulls funds that would otherwise support our workforce development programs. Management reserves the right to refuse any donation. Please dispose of these items through an alternative responsible resource, such as your local recycling center. Unfortunately, we cannot accept certain items including but not limited to:
  • Large household appliances. Stoves, refrigerators, washers, dryers, air conditioners, water heaters.  Goodwill does not sell these items in the stores and there are strict ordinances concerning their disposal.
  • Large items that do not work. TVs, microwave ovens, copy machines.  Goodwill cannot repair these items.
  • Building materials. Carpet, shutters, doors, windows, toilets, lumber, concrete, bricks, stones.  Goodwill does not sell these items and disposal costs are restrictive.
  • Encyclopedias.  These items are not saleable in our stores and cannot be recycled.
  • Mattresses and box springs. Goodwill does not sell these items in the stores due to state laws requiring them to be sanitized.
  • Upholstered couches and chairs which are torn, soiled or otherwise damaged. Goodwill does not repair or clean items and can only offer clean, useable items for sale in the stores.
  • Televisions as follows:
  • Large console model televisions and stereos are extremely   heavy and present a danger to our employees.
  • Non-cable-ready TVs cannot be connected to digital converter boxes and have no resell value.
  • Broken/damaged TVs are potentially dangerous and have no resell value.
  • Black and white TVs have no resell value. 
  • Automobile parts.  Tires, wheels, batteries, seats, body parts and engines.  Goodwill does not sell these items and disposal costs are restrictive.
  • Paint and chemicals of any kind. Goodwill is not allowed to sell or dispose of these items in a landfill.
  • Kerosene and gas heaters and appliances. Goodwill is not licensed to handle or sell items of this kind and disposal is expensive and highly restricted.
  • Large truck loads of items when over 50% of the load is unusable.
  • CPSC frequently recalled items.  Infant furniture, car seats, exercise equipment, baby cribs, strollers, carriages, playpens/play yards, children's items containing lead or phthalates.  

Note regarding furniture: Goodwill accepts clean,usable furniture that can be sold in our stores. To ensure the safety of our employees, we ask that donations of furniture be made at our retail stores whenever possible.


These lists are to be used as guidelines. There may be other items not listed that we can use in the stores or which must be turned down due to size, condition or suitability. Dumping is illegal - violators will be prosecuted. Please refer any questions about Goodwill’s donation policy to the store manager or call Customer Service at (800) 562-8724.