CLASS SCHEDULE
In partnership with community colleges, Goodwill offers skills training classes in fields such as introductory healthcare, office technology, and skilled trades. These classes are held at Goodwill's workforce development centers and are open to the public. To search for an upcoming class, please select a career field and/or a location from the menus. Classes offered are listed by location below.
Asheville Workforce Development Center (828) 298-9023
Basic Skills: The Power of Work - Certified Nursing Assistant Level I - Computer Literacy for the Workplace - Computer Empowerment for the Workplace - Customer Service - General Education Diploma (GED) - Forklift - Housekeeping - Medical Office Pathways
Catawba County Workforce Development Center (828) 465-0371
Certified Nursing Assistant Level I - Computer Literacy for the Workplace - General Education Diploma (GED) - Microsoft Excel Level I - Microsoft Word Level I
Iredell County Workforce Development Center (704) 873-5005
Certified Nursing Assistant - English as a 2nd Language (ESL) - General Education Diploma (GED)
Winston-Salem Workforce Development Center (336) 724-3621
Certified Nursing Assistant Levels I & II - Customer Service - General Education Diploma (GED) - Food Services - Housekeeping - Culinary Arts - Forklift - Intro Trade Skills (Carpentry, HVAC, Electricity, Plumbing) - Intro to Office Technology - Medical Billing - Medication Technician - Medical Terminology & Coding - Personal Care Assistant - Pharmacy Assistant - Phlebotomy - Word/Excel/PowerPoint/Access
ABS/GED
Work at your own pace to meet all subject requirements to receive your GED.
GED Testing is offered on the 2nd & 4th Tuesday each month from 12:00pm-3:00pm. It also offered on the 2nd Tuesday from 6:00-9:00pm.
Entrance Criteria: GED Testing
Date(s): Open Lab
Time: Mon-Thurs, 9:00am-noon
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 760-2373
Banquet Server Certification
Taught in a "Real World" setting, this hands-on course will teach students to prepare function rooms to meet the needs of banquet guests. The banquet server certification class is part of the Hospitality Institute cirriculum, and offered by Forsyth Technical Community College and Goodwill Industries of Northwest North Carolina. Students who successfully complete the course will leave with a personal resume, a certificate in career readiness, and a certificate in banquet set-up and service.
Date(s): July 21-September 2, 2008
Time: 3-6pm and/or 6-9pm, Monday-Thursday
Location: Benton Convention Center & Goodwill Industries
Request more information
or call (336) 761-1002
Certified Nursing Assistant - Level I
Date(s): 2/19-5/8 T, Th; 3/24-6/16 M, W; 5/20-8/14 T, Th
Time: 8:00am - 4:30pm
Location: 413 Thornburg Drive, Conover
Computer Basics
Provides training in the use of the Windows XP operating system and the windows environment, including file management. Provides a brief introduction to Microsoft Office applications and the Internet. No pre-requisites.Fee: $58. Book: $41.26.
Date(s): Sep 10 - Oct 29
Time: Wed; 6:00pm-9:00pm
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 724-3625 x1304
Computer I: Literacy for the Workplace (AM)
Learn basic computer skills: desktop functions, mouse functions, access applications, write and edit letters and documents, retrieve and organize files and more. No prior computer experience is necessary. Cost: FREE
Date(s): July 22-Aug. 28
Time: Tues. & Thurs. 8:30-11:30am
Location: 1616 Patton Avenue, Asheville
Request more information
or call (828) 298-9023
Computer I: Literacy for the Workplace (PM)
Learn basic computer skills: mouse functions, desktop functions, access applications, change drives, write and edit letters and documents, retrieve and organize files and more. Cost: FREE
Date(s): July 15-Aug. 21; July 21-Aug. 27
Time: Tues. & Thurs. 12:30-3:30pm or Mon. & Wed. 12:30-3:30pm
Location: 1616 Patton Avenue, Asheville
Request more information
or call (828) 298-9023
Computer II - Empowerment for the Workplace
Develop skills and proficiency in basic computer functions and employability skills. Prerequisite: Computer I - Computer Literacy for the Workplace
Date(s): July 21-Aug. 27
Time: Mon. & Wed. 8:30-11:30am
Location: 1616 Patton Avenue, Asheville
Request more information
or call (828) 298-9023
Computer Literacy for the Workplace
Offered in partnership with Catawba Valley Community College, this class covers introductory computer concepts essential for today's workplace in Microsoft Office programs. Learn basic computer skills: desktop functions, mouse functions, access applications, change drives, write and write and edit letters/documents, retrieve files and more.
Date(s): 4/7 - 4/16; 5/12 - 5/21
Time: 8:30am - 12:30pm
Location: 413 Thornburg Drive, Conover
Request more information
or call (828) 465-0371
Customer Service / Professionalism
Provides training in customer service principles, good communication skills, professional telephone skills, working with difficult customers & co-workers, working effectively with superiors, & time management skills. No pre-requisites. Registration fee: $58.00.
Entrance Criteria: Data Entry class or type 20 wpm
Date(s): Sep 15 - Oct 20
Time: Tues; 6:00pm - 9:00pm
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 724-3625 x1304 M-Th 5-8p
Data Entry
Teaches basic keyboarding skills required for touch typing, including alpha, numeric, and 10-key calculator. No pre-requisites.
Fee: $63. Book: $54.60.
Date(s): Sep 2 - Nov 20
Time: T & Th; 6:00pm - 9:00pm
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 724-3625 x1304
Employability and Retraining Lab
Offered in partnership with Mitchell Community College. Learn basic employment skills including keyboarding, introductory computer skills, resume writing, interviewing skills and internet job searching.
Date(s): 1/2 - 5/15; Mondays & Wednesdays
Time: 9:00am - noon
Location: 124 Fourth Crescent Place, Statesville
Request more information
or call (704) 873-5005
English as a Second Language (ESL)
Learn to speak and write in English. Offered in partnership with Asheville Buncombe Technical Community College.
Date(s): Ongoing
Time: Monday 6-8:30pm
Location: 1616 Patton Ave.
Request more information
or call (828) 298-9023
ESL (English as a Second Language)
Learn to speak and write in English. Offered in partnership with Catawba Valley Community College.
Date(s): 1/3 - 4/29; Mon, Tues & Thur
Time: 6:30pm-8:30pm
Location: 413 Thornburg Drive, Conover
Request more information
or call (828) 327-7000 ext. 4353
Forklift
Provides training in the safe and proper operation of powered industrial trucks. Class participants will receive approximately 5 hours of classroom instruction and 25 hours hands on training. Participants will be given a written test to demonstrate competency. Special emphasis placed on safety in the workplace. Upon completion, students will receive an Operators Permit and Certificate of Completion. Fee: $150.
Entrance Criteria: Ability to lift and move a minimum of 20 pounds and demonstration of appropriate work behaviors. High school diploma/GED not required. Reading and math ability at an 8th grade level.
Date(s): July 21, August 18, September 15
Time: Mon-Fri; 9:00am - 3:00pm
Location: 2701 University Parkway, Winston-Salem
Duration: 1 week
Request more information
or call (336) 724-3621 x219
GED
Students work at their own pace to meet all academic requirements to receive their GED (General Education Diploma). Classes meet each Tuesday, Wednesday and Thursday. Offered in partnership with
Date(s): Ongoing
Time: 9:00-12:00pm
Location: 1616 Patton Avenue, Asheville
Request more information
or call (828) 298-9023
GED
You can be a High School Graduate in 12 weeks! Students will be given advance instruction in Writing Skills and Math. Upon completion of this course, students will be eligible to take the GED test. Offered in partnership with Mitchell Community College.
Date(s): Starts 1/8; Tuesdays & Thursdays
Time: 5:00-7:00pm
Location: 124 Fourth Crescent Place, Statesville
Duration: 12 weeks
Request more information
or call (704) 873-5005
GED
Offered in partnership with Catawba Valley Community College. Use various materials to practice taking the GED test. All five sections are available. Work at your own pace. Attendance based on individual's needs.
Date(s): 1/7 - 4/29
Time: 6:30pm - 8:30pm
Location: 413 Thornburg Drive, Conover
Request more information
or call (828) 327-7000 ext. 4353
General Clerical: Word, Excel & Access
Provides training in developing and modifying computer documents using Microsoft Word for word processing, Microsoft Excel for spreadsheets, and Microsoft Access for databases – skills critical for today’s clerical jobs. Registration fee: $63.00. Books: $50.60.
Entrance Criteria: Data Entry course or type 20 wpm
Date(s): July 8; Aug. 25; Oct. 14; Dec. 8; Sep 2 - Nov 20 T&Th 6-9
Time: Mon-Thurs; 8:30am - 12:30pm
Location: 2701 University Parkway, Winston-Salem
Duration: 6 weeks
Request more information
or call (336) 724-3625 x1304
Healthcare Career Pathways
This course will introduce the basic principles
and concepts of a career as a healthcare professional. Class projects will
include exploration of the skills, abilities and interests relating to the
healthcare field as well as the entry-level and academic requirements for
specific jobs within different medical clusters. Guest speakers, including
healthcare employers, medical professionals, Allied Health instructors and
students,will provide a realistic picture of employment in the healthcare
fields. After learning the expectations
and requirements for each field, students will be able to make an educated
decision about their future health career path.
Date(s): Oct. 3-Nov. 21
Time: Fridays 10am-1pm
Location: 1616 Patton Avenue, Asheville
Request more information
or call 828-298-9023
Hospitality Skills Training
The hospitality industry offers numerous possibilities for long-term career success and is one of the nation’s fastest-growing industries, currently employing over nine million workers. Goodwill Industries in partnership with Forsyth Tech and the Northwest Piedmont Council of Governments is offering a 192-hour Hospitality Skills Training course that prepares students for jobs in a wide variety of areas: Front Desk, Reservations, Bell Service, Restaurant Service, Banquet Set-up & Service, PBX Operator, Maintenance and Housekeeping. The curriculum, developed by the Educational Institute of the American Hotel & Lodging Association, provides students with real-world knowledge and skills needed to begin a hospitality career. Students will receive job-search, resume preparation and employment assistance. Graduates who pass the final exam and complete 90 days of employment in an entry-level hospitality position are eligible to receive professional certification at no additional cost. Registration: $68. Workbook: $25.
Entrance Criteria: Students must pass a reading and math assessment prior to enrolling in the course.
Date(s): TBD
Time: Mon-Thurs 6pm-9pm; Mon-Fri 8am-noon
Location: 2701 University Parkway, Winston-Salem
Duration: 10 weeks
Request more information
or call (336) 724-3621 x219
Hospitality Skills Training
The S.T.A.R.T. curriculum,
developed by the Educational Institute of the American Hotel and Lodging
Association, provides students with real-world knowledge and skills needed to
begin a hospitality career in a variety of settings. Leading hospitality employers guarantee
interviews to those who qualify upon course completion. Call Goodwill for class
dates and to register.
Date(s): Aug. 25 - Nov. 3
Time: Mon. & Wed. 1:00 - 4:00pm
Location: 1616 Patton Avenue, Asheville
Request more information
or call 828-298-9023
HVAC / R
This course teaches introductory skills in the repair and maintenance of HVAC systems including basic heat theory, component operation and use of special HVAC tools and controls. Troubleshooting procedures for various systems are covered. Fee: $240.00.
Entrance Criteria: 8th/9th grade reading level or work history
Date(s): July 21
Time: Mon-Fri; 5:00-9:00pm
Location: 2701 University Parkway, Winston-Salem
Duration: 1 week
Request more information
or call (336) 724-3621 x219
Intermediate Word & Excel
Offered in partnership with Forsyth Tech. Expand your knowledge of Word an Excel by learning advanced techniques. Fee: $58.00.
Entrance Criteria: Minimum of 8th grade reading level.
Date(s): August TBD, 2008
Time: Mon-Thurs, 8:30am - 12:30pm
Location: 2701 University Parkway, Winston-Salem
Duration: 8 weeks
Request more information
or call (336) 724-3621 Ext. 219
Intro to Office Technology
Provides basic instruction in computer keyboard functions with emphasis on building typing speed to minimum of 40 wpm for word-processing and a minimum of 8,000 ksph for ten-key and data entry. This program also provides instruction in customer services skills and general office duties such as filing and telephone skills. Graduates of this program may seek employment in basic clerical positions. Fee: $124.58.
Entrance Criteria: Minimum of 8th grade reading level, demonstration of appropriate work behaviors, high school diploma/GED, and approved typing assessment.
Date(s): Class start dates: August 18, November 17
Time: Mon-Thurs; 9:30am - 4:00pm
Location: 2701 University Parkway, Winston-Salem
Duration: 12 weeks
Request more information
or call (336) 724-3621 x219
Medical Office I: Introduction to Terminology & Coding
Provides an introduction to medical terminology and looking up the medical codes for diseases and treatments. Goal is to provide skills for entry level clerical employment in a doctor’s office or clinic. Examples of jobs would be receptionist, records clerk, check-in and check-out. No pre-requisites. Fee: $63. Books: $106.
Date(s): Jul 21 - Oct 20; Sep 22 - Dec 17; Oct 21 - Feb 3; Nov 24 - Mar 11
Time: Mon & Wed; 6:00pm-9:00pm
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 724-3625 x1304
Medical Office II: Medical Billing
Provides training in using Medical Manager software to maintain patient records, billing, and payments. Goal is to provide skills for entry level clerical employment in a medical office. Examples of jobs would be receptionist, records clerk, check-in and check-out. Pre-requisite is the Medical Office I: Intro to Terminology & Coding course or a course in medical terminology. Registration fee: $63.00. Book: $106.64.
Entrance Criteria: Medical Office I: Introduction to Terminology & Coding
Date(s): May 19 - Jul 2; Aug 25 - Oct 8; Oct 27 - Dec 10
Time: Mon & Wed; 6:00-9:00pm
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 724-3625 x1304 M-Th 5-8p
Medical Office Pathways
A course designed to teach successful operation of a medical office environment. Topics include introduction to medical records terminology and medical coding, ethical and legal issues, confidentiality, and more. Cost: $10
Date(s): July 15-Aug. 5; Sept. 9-Sept. 30; Nov. 4-Nov. 25
Time: Tues & Thur 1:00 - 4:00pm or 12-3pm
Location: 1616 Patton Avenue, Asheville
Request more information
or call (828) 298-9023
Medical Terminology Made Easy
Learn how to easily remember, pronounce, and apply the
meanings of prefixes, roots, and suffixes that combine to form over 11,000
complex medical terms. Use visual imagery
to aid memory in this fun and creative class.
Date(s): Sept. 9-Oct. 2; Nov. 4-Dec. 2
Time: Tues. & Thurs. 3-5pm
Location: 1616 Patton Avenue, Asheville
Request more information
or call 828-298-9023
Microsoft Word, Excel, Access & PowerPoint
Provides instruction in Microsoft Word and Excel. This program also requires a two-week internship. Graduates of this program may seek employment in positions requiring proficiency in the above software packages. Fee: $124.58.
Entrance Criteria: Minimum of 8th grade reading level.
Date(s): Class start dates: July 8, August 25, October 14, December 8
Time: Mon-Thurs; 8:30am - 12:30pm
Location: 2701 University Parkway, Winston-Salem
Duration: 6 weeks
Request more information
or call (336) 724-3621 x219
NA I - Continuing Education
Offered in partnership with Mitchell Community College. This course is designed to assist the CNA student in developing good study habits and communication skills. A reading comprehension test will be given, and students will need to have a minimum score to be eligible to enroll in CNA. The course content will include time management techniques, note and test taking skills; effective listening and communicating skills, and other topics intended to improve the student/employee process.
Entrance Criteria: Prior registration and certain requirements for this program are required. Call for more information.
Date(s): 1/8 - 5/22; Tuesdays & Thursdays
Time: 8:00am - noon
Location: 124 Fourth Crescent Place, Statesville
Request more information
or call (704) 978-5443
Nursing Assistant I
In collaboration with Forsyth Technical Community College, this course offers two instructional components involving classroom and clinical training. The classroom component involves developing a knowledge base of the duties and procedures of a nursing assistant and passing the state competency requirements. The clinical component involves supervised experience in a health care facility which utilizes skills learned in the classroom. Fee: $160.50. Additional estimated cost for uniform and shoes: $125.00.
Entrance Criteria: Personal Care Assistant class, minimum of 10th grade reading level, demonstration of appropriate work behaviors, high school diploma/GED.
Date(s): Class start dates: August 4, October TBD, 2008
Time: Mon-Thurs; 8:00am - 3:00pm
Location: 2701 University Parkway, Winston-Salem
Duration: 8 weeks
Request more information
or call (336) 724-3621 x219
Nursing Assistant II
Nursing Assistant II course prepares graduates to perform more complex skills for patients or residents regardless of the setting. The course includes class, laboratory and clinical learning experiences. Fee: $173.79.
Entrance criteria: Complete application, high school diploma/GED, CNA I certified, Anatomy & Physiology, provide recommendation letter from RN who has supervised your work.
Entrance Criteria: Nursing Assistant I
Date(s): TBD
Time: Mon.-Thurs; 9:00a.m. - 3:00p.m.
Location: 2701 University Parkway
Duration: 8 weeks
Request more information
or call (336) 724-3621 x219
Personal Care Assistant
In collaboration with Forsyth Technical Community College, provides basic instruction in the areas of health care principles including personal care, human growth and development, infection prevention, nutrition, safety precautions, Dementia’s training and 34 hours of practical training. Graduates of this class are eligible to seek work as home health care workers or progress into the Nursing Assistant Training Program. Fee: $183.99
Entrance Criteria: Minimum 10th grade education, demonstration of appropriate work behaviors, high school diploma/GED recommended (not required).
Date(s): Class start date: July 28, September 29, 2008
Time: Mon-Fri; 8:00am - 1:30pm
Location: 2701 University Parkway, Winston-Salem
Duration: 4 weeks
Request more information
or call (336) 724-3621 x219
Personal Effectiveness for the Workplace
Personal effectiveness includes communication, time management, teamwork, living with change, conflict management, and job seeking and keeping skills. Cost: $25.
Date(s): Oct. 13-Nov. 5; Nov. 17-Dec. 10
Time: Mon, Wed 8:30-11:30am
Location: 1616 Patton Ave. Asheville
Request more information
or call 828-298-9023
Pharmacy Assistant
Orients students to the work of entry level employees in a pharmacy such as a cashier. Topics include drug regulation & control, pharmaceutical terminology, medications and their uses, and applied math. Once employed, persons can enter an on-the-job training program to become a Pharmacy Technician. Pre-requisites are a high school diploma or GED. Registration fee: $81.00. Book: $59.19.
Entrance Criteria: High school diploma or GED
Date(s): Aug 19 - Sep 25; Oct 14 - Nov 20
Time: Tues & Thur; 6:00-9:00pm
Location: 2701 University Parkway, Winston-Salem
Request more information
or call (336) 724-3625 x1304 M-Th 5-8p
Professional Driver Training School
Offered in partnership with Future Truckers of America, the
Includes:
Job Placement Assitance
CDL Road Testing
Use of all Educational Materials
Date(s): September 8, October 6, November 3, December 1
Time: 7:00 am - 6:00 pm
Location: 2701 University Parkway, Winston Salem, NC
Duration: 4 Weeks
Request more information
or call 800-610-3777
Triad Community Kitchen
Offered in collaboration with the Second Harvest Food Bank of Northwest North Carolina. Provides instruction and certification in ServSafe sanitation, basic culinary skills, knife skills, kitchen safety, mass food production and “cook chill” technology. Hands-on training experience, a one-week internship, and job placement assistance are included in this 240 hour curriculum. Graduates of this program may seek employment in the food service and hospitality industries. Fee: $80.00 (scholarships available).
Entrance Criteria: Minimum of 8th grade reading level.
Date(s): Class start dates: December 15
Time: Mon-Fri; 10:00am - 3:00pm
Location: 3655 Reed Street, Winston-Salem
Duration: 10 weeks
Request more information
or call (336) 724-3621 x219
